Contact True Madam

We'd love to
hear from you.

Have a question, need support, want to collaborate, or simply want to know more about True Madam? Our team is here and happy to help.

Real people. Thoughtful support. We're here when you need us.

True Madam support and customer care

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Customer Support

Help with services, appointments, payments & more

Partnerships

Business collaborations and partnership opportunities

Careers

Explore job opportunities and grow with us

Media & Press

Media inquiries, interviews and press kits

Become a Professional

Join our network of verified beauty professionals

Need Urgent Assistance?

Our dedicated client concierge team is available Mon-Sun: 8:00 AM - 10:00 PM.

Frequently Asked Questions

You can easily track your booked service in real-time through the True Madam mobile application. Once a professional is assigned, you'll receive live status updates, accurate arrival estimates, and direct contact details.
True Madam mobile app welcome screen
True Madam mobile app home screen

The True Madam app

Beauty at Your Fingertips

Book professional beauty and wellness services at home, track your professional's arrival and manage your appointments—all from the True Madam app.

  • Easy booking
  • Live tracking
  • Exclusive app offers
  • Manage everything in one place

Mobile app

Coming Soon

Your beauty companion is getting ready for launch.

Launching soon
Get it on Google PlayDownload on the App Store

Be a part of True Madam

Grow Your Skill.
Build Your Future.

Bring your beauty skills to True Madam. Learn about eligibility, onboarding and our professional pathway.

Skill development

Clear expectations

Professional support

Beauty professional wearing a purple uniform